About fifteen years ago Charles immigrated from Ghana to Wyoming. From his start at McDonald's to Halliburton and now in the mining industry, Charles opens his heart and his perspective as a safety professional, but even more as a person who loves and appreciates people. Humble, open, appreciative, and most importantly curious about the world and the field of HOP, we get to hear a little about Charle's views on Leadership, Influence, Culture, and overcoming deep-seated fear.
Part 1: Making people feel heard makes them feel empowered.
Charles relishes the opportunity to remind us all of the importance of helping people feel heard and seen. Meeting Charles through LinkedIn has been a wonderful experience, and thought it would be wonderful to give you an insight into one of our conversations. Charles and I have spoken a few times and we talk about our motivation for change and we think the "Root Cause" is a Dissatisfaction Attitude. Beauty, family, immigration, fear, culture, humility, and what makes us curious - it will get deep. When you meet Charles, you will learn, it's okay to get personal and let go of judgment.
As a leadership tool - I want to spend a day with you and be curious - I will let go of judgment and bias and be an open book with a focus on building our relationship and I will meet you where you are (physically and emotionally).
At the 10 minute mark, the book Charles discusses is "Random Noise" by Georgina Poole and Sidney Dekker.
Part 2: Leadership Response Matters
Power and influence are mostly controlled by the leadership team, so after an event how we move forward will greatly depend on the leadership team. There is a unique opportunity following an incident where a leader can improve the relationship and level of trust - not just for those involved, but for anyone who finds out.
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