Counter Errorism

Counter-Errorism - Episode 6 - Stephen Harvey

Episode Summary

Language matters. Adopting the same language across all HOP initiatives can be much more important than you may initially think.

Episode Notes

Fun fact - you may not know  Steve recently took up boxing as a positive and fun way to exercise and every inch of him was hurting when he sat down with us to record. Steve is another CHOLearning.org buddy Ken and I met this year and didn't nearly get to spend enough time with him, and this won't be the only time we chat with him with the microphone recording. He has a wonderful sense of humor and a genuine humility when it comes to talking about how nervous he was before getting on stage (at CHOL) and adding a whole segment on HOP and why humor is important. If you're an American (like me), that loves awesome accents and dialects, you're in for a treat!

It's fun to be the "weird safety guy"!

New KPI suggestion: How many Christmas parties do you get invited to?

From Ken: Has anybody asked if the workers even know what they did was a violation? This could be a different starting point.

Recipe for an awesome chat:

  1. Take one Scotsman and train him in HOP for ten years.
  2. Plant him in Australia assisting High Reliability Operations.
  3. Give him stand up comedy lessons.
  4. Invite him for a talk about anything!

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